At Best Ever Skin, we are committed to providing our clients with the highest level of personalized service. We value your time and strive to make every second of your appointment count. To ensure that we deliver the best possible experience for every client, we have established the following policies that will be strictly enforced.To adjust appointment times, please contact us at 630.716.0697 or email info@besteverskin.com. Leave a voicemail if we are away from the phone or treating a client. Contacting through Instagram, Facebook, or any social media platform will not be accepted.
Cancel & Reschedule:
If you need to cancel or reschedule your appointment, we respectfully request you do so at least 48 hours in advance so that we may have the opportunity to schedule another client. We have implemented as many ways to let you know your appointment time because we want to help you in today's busy world.
We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you will be charged a fee of $50.00.
Lateness:
Being 10 minutes late for your appointment may result in rescheduling your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If the service is desired to be completed, the treatment will still end at scheduled appointment time. If we do not hear from you 10 minutes into your scheduled appointment time it is considered a “No-Show" and you will be charged the same cancellation fee of $50.00
Please note that yes, our time is valuable, but this is more about making sure you can receive the appointment time that works best with your schedule. This will also allow enough time to reach out to clients to inform them of an available time slot that may be wanted or needed. These policies are put into place to better serve you. Thank you.
Services
We do not offer refunds or exchanges on any products or services. Best Ever Skin strives for 100% satisfaction. We offer in-depth consultations as well detailed explanations throughout the entire process while addressing any questions or concerns you may have. All potential risks are explained prior to service and in consent forms. We are open to hearing of any skin concerns you may have, and we'll take all of that into careful consideration when recommending facial treatments or products. We can never make guarantees that your skin will take well to the procedure. For this reason, Best Ever Skin does not offer refunds or guarantee results.
Best Ever Skin reserves the right to have a valid credit credit on file to book your service otherwise service will be denied. Payment is due at the end of service. No exceptions. 3 reschedules and/or cancellations in a row may result in termination from our practice. A no call no show results in automatic termination from the practice. Pricing is subject to change at any given time without notice. By booking with Best Ever Skin, you adhere to all policies.
